Restaurant chains often run loyalty branch by branch, with points, offers and guest data that never meet. In this online session, the Okya team shows how one connected programme can recognise the same guest at every location and every channel.
What we will cover
How to bring sales, customer and loyalty data into one source of truth, so headquarters sees every guest across branches.
How to launch and adjust promotions for every branch at once, instead of updating each location separately.
How to measure the impact of loyalty offers on repeat visits and spend.
Who it is for
Owners, operations leads and marketing teams at restaurant chains with several locations, whether you run loyalty today or are planning your first programme.
